INFORMATION REGARDING OUR

OPERATIONS DURING COVID-19

Updated April 7, 2021

Closed for in-person shopping, curbside and delivery still available

In compliance with guidelines set out by Public Health and the Government of Ontario our retail space  at 482 Belmont is closed for in-person shopping at this time. We remain fully staffed in all departments and are committed to providing the exceptional shopping experience we take such pride in, but from a distance.   

 SHOP OUR COLLECTIONS

We will continue to operate during our regular business hours which are 10am to 5pm, Monday – Saturday. We invite you to shop using our website and Instagram page for inspiration, and send us a message with any questions regarding pricing or dimensions.  Looking for something specific? Give us a call, send an email to your favourite Schreiter’s team member or utilize the chat feature on our website to set up a complimentary 30 minute virtual in-store sales consultation and connect one on one with a Design Consultant. Virtual sales appointments are a great opportunity to get a second opinion regarding your space and then tour the store to identify items that would best suit your vision.

 NO CONTACT PICKUP

Contact free pickups continue to be available by appointment. At the time of booking we will have you confirm whether you would like to receive your furniture assembled or unassembled and process your payment over the phone by credit card or e-transfer, as our staff will not be able to process payment in person. During your appointment we ask that you remain in your vehicle to give our team space to load your furniture. 

THRESHOLD FURNITURE DELIVERY SERVICE

In addition to our standard white glove in-home delivery service we will continue to offer threshold delivery service where we deliver  your furniture by appointment to an exterior entrance of your choosing, as close to your door as possible without physically entering your home or building. At time of booking you must confirm that you are able to move the furniture inside without our assistance. Any outstanding balance must be settled in advance by credit card or e-transfer, as our delivery personnel will not be able to accept payment in person. You will receive a phone call when we arrive notifying you that we are dropping your items off but ask that you remain inside your home during the delivery process.

No-Contact Threshold Delivery Costs By City:

Kitchener/Waterloo: $50

Waterloo Region: $70

Guelph: $70

All other areas please email [email protected] to request a delivery quote.

 

DESIGN CONSULTATIONS

We are currently unable to offer in-person design consultations, but our designers are available via telephone, video conference and email to provide a full-service design experience remotely. Design time is priced by the hour at $100, and can be used for video meetings, floor plans and layouts, furniture selection, inspiration boards, colour consultations and more. Please email your salesperson or [email protected] to book.